This Zteservice Center will tell you what to do when the cell phone touch screen does not work. Why does not my cell phone touch work? The problem could be:
The touch screen of the Zte mobile phone does not respond when pressed;
Touch screen does not respond correctly, for example, when you press "j", a "b" appears;
There is a delay in the touch screen.
What can I do if my mobile's touch screen does not work? Regardless if you are using a Zte mobile , you can continue with the following steps to solve the problem that the touch screen does not work.
Fallow Repairtech Mobile service center suggestions from Experiences technician in Bangalore
1. Restart the Android device
Before rushing to other solutions to the problem, restart your Android phone or tablet to repair software failures that may be causing the screen to fail. To restart the android device when the touch screen does not work:
Press and hold the power button until the screen has turned black;
About a minute later, press and hold the power button again to turn on the device.
In many cases, the touch screen will respond normally after restarting the device.
2. Remove the Memory card & SIM card
Sometimes, defective memory cards or SIM cards can be the culprit. Thus,
Turn off your device (press and hold the power button if the screen does not respond completely);
Remove the back cover of your Android device and remove the memory card & SIM card
Restart the device and see if the problem has not solved. Visit our Zte Authorized service center in Hsr Layout mobile service center.
3. Put the device in Safe Mode
Corrupted or problematic third-party applications can cause problems on the touch screen on Android phones or tablets. When entering secure mode, all third party applications that you have downloaded will be disabled. So if the touch screen works well in safe mode,
then you must uninstall some of the third-party applications, especially those that have been recently installed before the touch screen problem started.
Turn off your Android device;
Press and hold the power button to restart the device;
When you see the logo of Zte
release the power button and press and hold the Volume Down button;
Release the Volume Down button when the Safe Mode indicator in the lower left appears on the device.
If your touch screen is only delayed or responds incorrectly, you can also try to enter safe mode with this method:
Press and hold the power button until the power options menu appears;
Press and hold the Shutdown option;
When you see the message of whether you want to restart your device to safe mode,
press "OK".
4. Factory Data Reset the Android Device in Recovery Mode
If the touch screen does not respond completely, resetting factory data on the device may help. However, this will erase all the information on your Android device, including downloaded applications, photos, messages, contacts, etc. Thus,
use this as a last resort and if possible, create a backup in your Google account beforehand.
The steps to enter the recovery mode may be different depending on the Android model. Here we show some ways to enter Recovery Mode for some popular Zte model:.
Note: If the touch screen still does not respond after performing the factory data reset, please check this following method to solve your problem.if the problem has not solved Visit our Zte Authorized service center in BTM Layout mobile service center.
5. Calibrate the Touch Screen on Android with Applications
There are applications in the Google Play Store that can calibrate the screen of your phone / tablet and improve its accuracy and sensitivity. These applications are especially useful if your touch screen responds very lens or inaccurate.
Write "touch screen calibration" in the search bar in the Play Store and you should see several results. Read the reviews carefully before downloading.
