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How to fix an Android mobile that does not charge

· service center
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Our smartphones are, today, one of the most important elements, we spend several hours a day giving use, whether video games, mail management, contact other people or use social networks. This means that, inevitably, our devices end up having problems with the passage of time (or factory defects).

One of the elements that can give us problems is the battery, and that is what makes our smartphone continue to work. There are many cases in which a user finds that his mobile does not charge when plugged into the current, so if you are new and have this problem or an acquaintance who suffers, this Repairtech Mobile service center can help you fix the device.

Monitor the battery status
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The first thing we have to do if we find that our smartphone does not charge when plugged into the power is to check the status of the battery . There are many applications in Google Play that monitor the hardware of our device, including the battery status, but are usually somewhat generic.

The best thing is to go to an application that focuses on checking if our battery is good, like Ampere , one of the best known for this purpose. You can monitor at any time if the battery is charging (positive numbers in green) or is being spent (negative numbers in orange).

If you have the phone plugged in they are shown in negative, it means that you are not charging , and then there is a problem. Once tested the solutions that we will give next, we recommend that you return to this app to verify that everything has returned to normality. There are several apps more similar to Ampere, so feel free to use the one that works best for you.

Check if the problem is with the cable or the adapter

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When someone does not charge the smartphone, the most common is that the problem is in the cable or the power adapter that, due to a failure, has stopped fulfilling its function. Check if this is the problem is very simple, use another cable or adapter that you have at home and is compatible with your phone (that the cable is the same type as your connector).

If with another cable or adapter the mobile reloads, then it is the accessory that fails and, therefore, you will have to buy another. We will always recommend that they are specific to the brand of the mobile you are using and, if it is for that model, so much the better. It is not uncommon to have cables and adapters that are not brand specific that work well, but it is good to be cautious.

The problem is the USB port
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In the case that both the cable and the adapter are in good condition, we can begin to suspect the USB port. With use it is possible that this port has been moved and, therefore, the contact does not occur correctly, causing the smartphone not to load properly.

In this case, the first thing to do is turn off the phone and, if you have a removable battery, remove it . Then, with something very thin and sharp, like a pin, put it in the port to straighten it. Be very careful here, because if you apply too much force you can cause irreparable damage, so try to apply just force.

After this, you can put the battery (if you had removed it) and turn on the phone. Plug it in and check if it is charging correctly (it will be faster if you monitor it with Ampere or the app you have chosen for this purpose).otherwise consult Authorized vivoservice center in btm layout.

The battery is the cause of the problem
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Either due to factory defects or wear, it is possible that the battery has stopped fulfilling its function. This is one of the reasons why someone buys a new device, but if it is not an option that you are contemplating, then we can only change the battery .

There are still mobiles whose battery can be removed (less and less), in which case you can buy a new one and replace it yourself. In the case that the battery is not removable, then the wisest thing is that you go to the SAT (especially if your phone is still under warranty) to replace it.

You can carry out the process yourself at your own risk if you feel capable of doing it, but we will always recommend the most prudent option (in this case send it to the authorized service center for mobile repair in whitefield).

The problem is not in the hardware, but in the software
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Although as Android evolves this is increasingly complicated, it is possible that the cause of your smartphone does not load is somewhere in the software . In this case, the first thing we are going to recommend is that you look to see if there is an application that is spending battery so exaggeratedly that it prevents your phone from being charged and, if there is one, uninstalling it.

To do this, you only have to go to the settings of the device, enter 'Energy' (or battery, depends on each model) and then click on 'Use of the battery'. There you will see how much the different applications and processes of the system have been consuming so that you can take the appropriate measures.

If the problem is in the software, it is best to locate the app or process that prevents your mobile from loading and, if necessary, get to do a factory reset.

It is also possible that the problem has come as a result of a recent major update and your smartphone has already a certain time. In this case it would be convenient to consider making a reset to factory data or, if the problem persists, try to go back to the previous version if you were doing well then.

Of course, in any case, we recommend that you back up everything you want to keep to restore it once you have reconfigured the phone. You have to warn that, normally, this problem is coupled with the battery is losing health, which would not lose sight of Ampere (or the app you use) to monitor continuously the state of the battery.

Some last tips to keep in mind
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Many people want to buy the phone and, until we get tired of it and decide to buy another, use it without any problem, but to minimize the possibilities (bad luck is) that we fail unexpectedly, we ourselves must do our part .

The first thing is, when loading our smartphone, disconnect everything that we do not need to be active (data, Wi-Fi, NFC ...), and if we do not expect any notification, put it in airplane mode or turn it off directly. This will not only take care of the health of the battery, but will accelerate the charge and minimize the time that is plugged into the power (which will also appreciate the cable and charger).

To minimize the problem discussed in this article, we must do our part by not using demanding apps during loading and disconnecting what we do not need.

The next thing is to try not to use the mobile phone while it is charging, especially demanding applications such as video games or photo editors. This will cause, in the first place, the smartphone does not heat up so much, which will slow down the deterioration of the battery, also, as in the previous case, will make the mobile has to be less time plugged.

Finally, if the problem is hardware, we recommend that, to the minimum that you have any doubt how to fix it, send it to the Authorized vivo service center in whitefield , where they will do it without problems (and you may even get it for free if the phone is under warranty) . We hope that this little tutorial will help you or someone you know who has suffered this problem recently (or to minimize the risks of this happening).